Jewelry Outlet

Returns Center

We accept returns of unused and undamaged items according to our returns policy. The original price tags should still be intact (not taped back on). The return process should be started by the customer by filling out this form within 30 days of the order date. If it has been longer than 30 days then the order becomes ineligible for return and will not be recognized by this returns system. All refunds to original payment methods are subject to a 10% restocking fee. This restocking fee can be waived if you choose to receive store credit instead of refunding to your credit/debit card. All refunds are made within 7-10 business days of us receiving the item back. However, if you used KLARNA to finance your order, your refund will be processed back to your KLARNA account within 3-5 business days of us receiving the item back. Shipping fees are non-refundable after an item is shipped. By submitting this return request, you are agreeing to our return policy.

View Full Policy