We accept returns of unused and undamaged items according to our returns policy. The original price tags should still be intact (not taped back on). The return process should be started by the customer by filling out this form within 30 days of the order date. If it has been longer than 30 days then the order become ineligible for return and will not be recognized by this returns system. All returns are subject to a 20% restocking fee. All refunds are made within 7-14 business days of us receiving the item back. For orders placed with Credit/Debit cards, the refund will be in the form of Store Credit (absolutely no alternatives) in the form of a Gift Card which can be used towards a replacement or a future purchase with us. However, if you used KLARNA or QuadPay to finance your order, your refund will be processed back to your KLARNA or QuadPay account. By submitting this return request, you are agreeing to our return policy.